Yealink Phone Quick Start Guide

Making a Call

Dial number on the handset and then press either “OK” or “Send”

Call Transfers

Attended Transfers (Transfer call with announcement)

  1. Answer call
  2. Press “Trans” key
  3. Dial extension
  4. Press “Ok”
  5. Wait for colleague to answer
  6. Introduce caller
  7. Press “Trans” again to transfer the call to colleague
  8. Hang up

Blind Transfers (Transfer call without announcement)

  1. Answer call
  2. Press “Trans” key
  3. Dial extension
  4. Press “Ok”
  5. Press “Trans”
  6. Hang up

Voicemail

From your phone

  1. Press the Message button.
  2. Enter voicemail password when prompted followed by the hash # key
  3. Listen to the options

Recording Voicemail Greetings

  1. Follow the steps above to login to voicemail system
  2. Press 9 to go to the options menu
  3. Press 8 to change the greeting message

Call History

Press the History button from the option on the display. You can then use the left and right arrow keys to go between, All Calls, Dialled Calls, Received Calls, Missed Calls and Forwarded Calls.

Address Book

On the main screen press the “3CX PBook” button and then press enter to go into the phonebook. You can use the up and down arrow keys to scroll through the address book or use the search feature. Once highlighted over the entry you can press “OK” or “Send” to call.