24/7 IT Support

We Become Part Of Your Team

24/7 IT Support

DHTS has provided IT support for both small and medium sized businesses for over 18 years. During that time, we have had the pleasure of serving our clientele across London and Kent and also throughout the south east of England. At DHTS, our ultimate goal is to combine the highest level of technical expertise with superior customer relations. At the end of the day, your success is our success.

Why use DHTS IT Support...

New and Smaller Businesses: For both new and smaller business, employing a dedicated IT manager or full-scale IT department can quickly become an expensive endeavour. Our 24x7 IT Support and Remote IT Management provide you with the highest levels of IT support while freeing your resources to use elsewhere within your organisation.

Larger Businesses: For the larger businesses with internal IT staff, our comprehensive range of services can supplement your in-house IT with the perfect mixture of our exceptional customer service and quality services.

Peace of Mind: Our support packages are designed to grant you the peace of mind that comes with 24-hour accesses to unlimited telephone and remote IT support. Our remote services offer you support anytime, anywhere. In the office, out on call, or off on holiday: you will always be connected and we are always here to support all of your IT needs.

No Hidden Costs: We believe in full transparency. What you see is what you get! Once DHTS determines your exact service needs, you will know from the start what services your low fixed monthly plan includes.

As a highly reputable, well-respected IT Support managed service provider, we have cultivated partnerships with all the major hardware and software companies. Additionally, we are an accredited solution provider, trained in industry leading products and technologies.

DHTS 24/7 IT support benefits include…

  • Full, inclusive, comprehensive IT health check
  • 24 x 7 x 365 unlimited accesses to our service desk team
  • Rapid onsite response from our certified team of system engineers
  • Preventative maintenance services
  • Advanced system monitoring and alerting systems
  • Live and dynamic system audit and asset management tools
  • Guaranteed SLAs for your peace of mind

At DHTS, we are fully aware that your business is unique. As such, you require software and services that are tailored to match your specific needs and requirements. We can create bespoke support packages that work for you and your business. Why pay for services you do not need and will not use? Unlike “off the shelf” support plans, we will work with you to make sure you do not pay for any services that you don’t need. We seek to cultivate long-term relationships with our customers. Your IT support and overall customer service experience will always come before our profit margins. Whether you seek to build a new system from the ground up or simply want to review your current systems DHTS IT Support has got you covered. Contact us today for a no-obligation consultation? 

backbutton

Slider - Services Carousel